Refund policy
Returns of Homeopathic Remedies & Bush Flower Essences
If you change your mind about a homeopathic remedy or bush flower essence, we will endeavour to cancel and refund your order if it has not already been dispatched, however this may not always be possible. Please make sure you contact us with your order details as soon as possible.
Once a homeopathic remedy or flower essence has left the clinic, it will not be refunded, except for one of the following reasons:
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Faulty product
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Defective product
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A mistake made by Nurtured Vitality
If the product is faulty, defective or a mistake has been made which is our doing, we will exchange for another exact item or refund you your money including freight charges with no cost to you.
Returns of Health Supplements & Miscellaneous Items
If you are not fully satisfied with your purchase, contact us within 14days of you receiving the product and we will exchange the product for an equal or lesser amount or refund your money, there may be additional freight costs relating to this, original delivery fees are non refundable. This policy excludes the refund of Homeopathic Remedies and Bush Flower Essences